Why doesn't the bot answer?

Banter only replies when it's directly addressed — mention it, reply to one of its messages, or use its name — plus any keyword reactions you've turned on. It won't answer every message in the group; that keeps usage predictable and groups pleasant.

If it still stays silent after being addressed, the most common causes are: the group hasn't sent a valid claim code yet (!claim CODE from the dashboard), the workspace has used its monthly reply limit for the plan, or the bot's name doesn't match what's configured in Behavior settings.

Still stuck? Check the group's status on the dashboard, or contact support from your account.