Frequently asked questions
Do I need to be the group admin?
Not always. Banter can be added by any member only when that WhatsApp group's permissions allow members to add people. If your group requires admin approval for new members, ask an admin to add Banter's number.
How does Banter join my group?
You add Banter's number to a WhatsApp group like a regular member, then send the one-time claim code from your dashboard (e.g. !claim AB12CD34). That links the group to your account and switches the bot on with your settings.
What can I customize?
The dashboard covers the bot name, personality, reply length and formatting, command toggles, keyword reactions, auto-translation, Winner of the Day timing, image generation, memory depth, custom knowledge and model choice. Some features are plan-gated.
Is Banter affiliated with WhatsApp or Meta?
No. Banter is an independent product for WhatsApp groups. It is not endorsed by, certified by or affiliated with WhatsApp or Meta.
What does Banter remember?
Banter uses recent messages for context, rolling summaries and explicit saved memories such as facts, birthdays and running jokes. You can view, edit and delete saved memories from the dashboard.
Which AI models does it use?
Claude (Anthropic) by default, with OpenAI, Google Gemini and xAI Grok selectable per workspace. The model tier scales with your plan: Free runs fast Haiku-class models, Starter and Pro unlock Sonnet-class, and top-end Opus-class models are available when you bring your own API key on Pro.
Can it respond to every message?
Banter replies when it's @mentioned, when someone replies to its messages, or when its name is used — plus optional keyword reactions at a probability you control. It doesn't answer every message; that keeps groups pleasant and your usage predictable.
What happens when I hit my monthly reply limit?
The bot posts a single polite note in the group (once per day at most) and goes quiet until the month rolls over or you upgrade. Nothing is lost.
Can I cancel anytime?
Yes — subscriptions are month-to-month through Stripe. You can cancel from the billing portal and keep using the paid features until the period ends.